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Employment opportunities at Natalie B Jewelry

Are you located in the Los Angeles Area? Eager to work for a fast growing and established Jewelry company? View our current open positions below.
Natalie B. Jewelry is a collection of unique pieces ranging from one-of-a-kind vintage to chic trend. Based out of the sought-after beach town of Venice, California, NBJ has been in the business for over 20 years. The collections range from an eclectic mix of times and trends. Scouting styles through world travel, designer Natalie journeys to beautiful locations such as Bali, Istanbul, Vienna and Milan to render beautiful jewelry with an unmatched style. Along with her travels, the weekly trips to vintage markets and bazaars of her upbringing as well as secret treasure spots of which she will never reveal of specialty selections.
Live with us, laugh with us! Must have experience working in the fashion industry, preferably in e-commerce, retail sales, customer service, wholesale, or working for a jewelry/accessories line. 

E-COMMERCE RETAIL MANAGER

We are a small, intimate jewelry company based in Venice looking for someone to grow with us.

Resumes without cover letters will not be considered.

Essential Duties & Responsibilities:

E-commerce/Analytics:

  • Maintain and update website with product listings, inventory management, and merchandising
  • Responsible for 100’s of products, must know the line inside and out
  • Own site monitoring for issues relating to technical, pricing, visual, content and copy
  • Implement best practices for images, meta descriptions, and product titles, etc.
  • Merchandise website using cross selling and key categorization strategies
  • Manage e-commerce inventory and communicate daily with inventory manager
  • Track and grow sales; provide daily and monthly sales data reports
  • Provide exceptional customer service: professionally interact with customers through email and phone
  • Processing, packing, and shipping orders, and handling return and repair requests
  • Keep track of and order supplies directly related to processing orders, including shipping and packaging supplies
  • Lead initiatives & projects to improve fulfillment quality and to enhance the customer experience
  • Actively monitor our website and social media channels to be on top of marketing initiatives and low inventory
  • Data-driven; clear understanding of retail metrics using Google Analytics with a commitment to growth.
  • Update and monitor Google AdWords- with current and researched keywords; test new Ad campaigns with various copy and calls to action.

Graphic Design:

  • Work directly with PR and owner to create and deploy planned email blasts 2 or more times a week
  • Design and update graphics and website banners as needed to support e-commerce and marketing efforts

 

Other:

  • Research and analyze competitor landscape to improve the website, marketing, and content
  • Actively propose new ideas and updates to our current e-commerce functions and help implement new processes to improve overall workflow by constantly researching industry trends.
  • Work directly with NBJ team members on cross department collaborations, resolving customer challenges and promotional planning

 

Qualifications:

  • MUST be proficient in Shopify or similar platform, Photoshop, Google Analytics, Microsoft Office Suite, Mailchimp or similar platform.
  • Basic knowledge of Quickbooks
  • Customer service orientated
  • Must be articulate, highly organized and proactive, have attention to detail and work well under tight deadlines
  • Strategic mindset, with proven analytical and quantitative skills
  • Excellent problem solving skills with a think outside-of-the-box mentality
  • Work as a self starter while being dedicated to the team environment to reach company goals.

 

Job Type: Part Time (25-30 hours per week) with potential for Full Time

Required experience:

  • E-commerce management, customer service, graphic design, working for a jewelry/accessory line: 2 years

 

INTERNSHIP

 Learn what it is like to work in a fast-paced, small environment with the opportunity to express your creativity! Prove yourself a valuable asset for our rapidly growing company! We promise we won't make you sharpen pencils all day.
Email cover letter and resume to careers@nataliebjewelry.com


Responsibilities:

Assist in receiving, processing + shipping all orders for existing wholesale & E-commerce clients by working closely with our wholesale and E-commerce team.
Collaborate with the creative team to design one-of-a-kind jewelry pieces.
Collaborate with the Marketing & PR team to assist in social media content and campaigns.
Collaborate with the Buying & Planning team to predict trends and make buying decisions.
Collaborate with the Vendor Relations team to ensure quality of manufactured merchandise.
 

Requirements:

Must live in the Los Angeles Area
Flexible schedule: 2-4 days per week. Monday-Friday.
Excellent organization skills and detail oriented.
Self motivated and takes initiative.


Compensation:

This is an unpaid Internship.
School credit is available.
Daily Lunch Stipend + cool gifts

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